Every Woodaven piece comes with a 1-year limited warranty from the date of delivery, covering defects in materials and workmanship. It applies to the original buyer of a table bought on woodaven.com.
Not covered
It does not cover normal wear, misuse or accidents, water or heat damage, sun fading, harsh cleaners, or the natural variation of solid wood. Each table is finished in the color tone shown in the images, then sealed with protective wax and a water-resistant layer — water-resistant, not waterproof.
How to claim
To make a claim, email support@woodaven.com with your order number and photos of the issue. We reply within 24 hours, Monday–Friday. If we confirm a defect covered by the warranty, we send you the replacement parts and repair materials needed to fix it, free of charge.
Damage visible at delivery is handled under our Refund Policy: https://woodaven.com/policies/refund-policy
Questions? Contact Woodaven (NGUYENTHIQUYEN LLC): support@woodaven.com · +1 223-282-6166 · Monday–Friday, 9:00 AM–5:00 PM (ET).