You can change or cancel your order within 24 hours of placing it. After that, production starts and the order can no longer be changed or cancelled, but you can still return it within 30 days of delivery. A cancellation within 24 hours is refunded in full.
You can change your shipping address within 24 hours of placing your order. If a parcel comes back because the address given at checkout was incorrect, you pay the cost of sending it again.
To ask for a change: Email support@woodaven.com, call +1 223-282-6166 or use our contact form at https://woodaven.com/pages/contact-us. Please include your order number.
Questions? Contact Woodaven (NGUYENTHIQUYEN LLC): support@woodaven.com · +1 223-282-6166 · Monday–Friday, 9:00 AM–5:00 PM (ET).