Where are Woodaven tables made?
Every order is made in our own workshop in Bac Ninh, Vietnam, and shipped from Vietnam. We have no showroom, store or other physical location in the United States.
How long does delivery take?
Every piece is made to order: 5–10 business days in our workshop, then 7–14 business days in transit. Total delivery time is 12–24 business days from the date of your order. Your tracking number is emailed to you when your order ships; you can follow it on the carrier's website.
Where do you deliver, and what does it cost?
We ship to all 50 US states and Puerto Rico. Shipping is free, with no minimum order. Your order is delivered to your door.
Will I pay import duties on delivery?
No. Woodaven pays all US import duties and customs fees. You pay nothing extra on delivery.
What are the tables made of?
Every table in our collection is made from solid oak, kiln-dried and treated against termites and wood-boring insects. Each table is finished in the color tone shown in the images, then sealed with protective wax and a water-resistant layer — water-resistant, not waterproof.
Which sizes are available?
Four standard widths: 30", 40", 47" and 59". Every size is 30" high and 12" deep. Need another size? Custom orders are quoted individually.
Can I return a table if I change my mind?
Yes, within 30 days of delivery. Change of mind: we pay the return shipping too, so returns are free. There is no restocking fee.
What if my table arrives damaged or incomplete?
Damaged, defective or wrong item: contact us within 7 days of delivery with your order number and photos. We pay the return shipping, send you a prepaid return label, and offer you a repair, a replacement or a refund. Missing parts or hardware: tell us within 7 days of delivery and we send them free of charge.
Questions? Contact Woodaven (NGUYENTHIQUYEN LLC): support@woodaven.com · +1 223-282-6166 · Monday–Friday, 9:00 AM–5:00 PM (ET).