Modify/Cancel Order
At Woodaven, we prioritize quick processing of all orders to ensure timely delivery. If you need to modify or cancel your order, please contact us within 24 hours of making your purchase.
How to Modify or Cancel Your Order
- Visit the Contact Us page on our website
- Email us at support@woodaven.com
After the 24-hour window, your order may already have entered production or been prepared for shipment, and we will no longer be able to process changes or cancellations. You may still return the item once it arrives, under our Refund Policy.
Address Accuracy
Please double-check that your shipping address is correct and complete before finalizing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided during checkout. If an order is returned to us because of an incorrect address, we will cover the cost of reshipping the item to the corrected address.
CONTACT INFORMATION
Company Name: Woodaven (a trading name of NGUYENTHIQUYEN LLC)
Legal Entity: NGUYENTHIQUYEN LLC — Registered in the State of Kentucky, United States
Sole Member: Nguyen Thi Quyen
Phone:
Email: support@woodaven.com
Contact Form: https://woodaven.com/pages/contact-us
Customer Support: We are online 24/7 — we reply within 1–2 business days
Registered Office: 212 N 2ND ST STE 100, Richmond, Kentucky 40475, United States